What are the most important things you want when surfing the internet? Probably making sure your privacy is protected, your transactions are secure and it’s lightning fast, right? Well, Google, Apple and others are focused on making the internet faster on one hand and focused on security and privacy for their users on the other hand. Not always an easy task. Sometimes, these changes may cause errors and impact your checkout flow.
Google’s Chromium project and Apple’s WebKit team have both announced (and in some cases, deployed) updates to how cookies are treated by default. These updates will impact the most recent versions of Google Chrome, other Chromium-based browsers such as the latest Microsoft Edge for Windows and macOS, and Safari 13.1 for iOS, macOS, and iPadOS.
So, what does this mean for you?
If you are using cookies as part of your checkout flow to retain values related to the consumers session, you may be impacted. Depending on how you have chosen to integrate your 3-D Secure solution, you may experience issues with authentication. In extreme cases, you may experience difficulty in fully completing an order.
We want to make sure you can continue to transact without issue. We have recommendations to help fix and test your changes for any challenges related to these cookie updates with detailed information on how to make sure you’re up to date and can avoid any problems with your checkout flow