Risk-Based Authentication: How a Peruvian issuer reduced ecommerce friction for their cardholders

How a Peruvian issuer incorporated risk-based authentication to reduce friction in their cardholders' ecommerce activities

See how a Peruvian issuer used risk-based authentication for their digital transactions, resulting in fewer challenges while keeping their fraud rate at an acceptable level.

In this case study, the issuer used risk-based authentication to reduce their challenge rate and to reduce checkout friction. They maintained the same challenge success rate without their fraud rate skyrocketing. This means that issuers can reduce the more aggressive method of authentication – a challenge – without letting more fraud in the door.

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Check out our other case study: A U.S. Issuer’s Experience with Visa’s IDX Solution